My wife is a physical therapist at two different Dallas area hospitals, and she has routinely told me how difficult the COVID-19 pandemic has been on her staff. Cases come in waves and when hospitals are short staffed, they need to be as efficient as possible to make sure that everyone gets the care they deserve. A recent Frost & Sullivan report on contact centers indicated that 75% of the healthcare industry identified the lack of appropriate bandwidth and technology tools for remote workers as the top COVID related concern. Healthcare providers need to take advantage of the technologies and advancements that can make their lives easier by driving efficiencies and improving overall care delivery.
As a recent graduate seeking a new career path, I knew Healthcare was the place for me. Looking at my wife’s daily routine, I knew I wanted to do something that would help. Then came SpinSci. I am now privileged to have the opportunity to work for a company that directly contributes to improving the provider’s experience in delivering better care solutions. With SpinSci’s Patient Access Care solution suite, integrating Electronic Health Records (EHRs) and Collaboration platforms, we bring the necessary information to providers’ fingertips so they can deliver better care faster. I feel proud of my contribution to Healthcare and to my wife’s daily work.
SpinSci has allowed me the opportunity to introduce innovative technology solutions for health systems and contact centers. SpinSci’s mission is providing better healthcare interactions for patients, contact centers and providers. We use the digital front door (Patient Engage), high touch workflow automation, (Patient Assist) and clinical communications (Patient Notify) to deliver better healthcare interactions. What sets us apart is our pre-packaged workflows (whether it be for scheduling, billing, pharmacy, etc.) along with our deep integration with EHRs.
There is a clear return on investment when you partner with SpinSci. We can optimize your workflows, save time and money, and allow you to provide excellent service to your patients. At SpinSci we are ushering in a new standard of what healthcare interactions look like. If you or your health system are looking to improve contact center efficiency don’t hesitate to reach out to me or anyone on the SpinSci team if you have any questions. We can set up a demo or an immersion day to show you how our solutions can help drive immediate value.